Most Frequently Asked Questions

 How can I return a product?
 How can I stay informed about all news, promotions and releases at sivasdescalzo?
 What payment methods can I use when purchasing at sivasdescalzo?
 Where is your store in Barcelona? What are their opening times?
 How can I confirm my order has been placed correctly?
 What additional benefits can I enjoy when creating a customer account at your store?
 What is the delivery time for my order?
 Where is your store in Madrid? What are their opening times?
 Can I return a product at the physical store?
 How can I create a customer account?
 How many days do I have to proceed with a return? Can I return a product after 14 days have passed?
 What kind of product can I find in the Hot Releases calendar?
 I have placed an order. How can I find out what is its shipping status?
 Is there any difference between models for women and for men?
 What is your SVD Credit and how does it work?

Please, if you didn't find your answer here, you can contact us through our contact form..