I have placed several orders and I have received them in the same parcel. I would like to request separate orders for my next purchase. Is it possible?

40 views  June 3, 2020

If you have placed two orders on the same day, and both are being delivered at the same address, it is likely that our colleagues at Warehouse Department will reagroup your orders into an only shipping for your convenience. This way you will only receive one tracking number, and will only need to await at your delivery address for your items once.

If for any reason you would prefer your orders not to be reagrouped we recommend you do not place your order on the same day, or provide the same delivery address for both orders.


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