I would like to return a pair of sneakers, but I no longer have the original product box. Can I return them anyway?

65 views  June 3, 2020

If you do not keep the original box of the product it is not possible to request the return of the same. It is mandatory that the items you return to be sent in their corresponding product boxes or packaging.

If a garment or accessory has any cover, bag, hanger or individual box, it must also be returned in perfect condition for your return to be accepted.

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