A parcel is not often returned to our premises. Nonetheless, at times an order may be returned due to the intended rejection of the parcel, an error on the given shipping address when placing an order, or when the parcel is not picked up by the customer after a period of time.
We recommend you to be attentive to the status of your shipping once your order has beed dispatched from our warehouse. In most cases our order will arrive to your shipping address between 1 and 5 working days depending on the type of shipping and the destination country. You can always verify where your parcel is at any time. You can find out whether there may have been an incidence with the delivery by checking the tracking information provided.