SVD COVID-19 MEASURES

Stay safe, stay at home.

Following the recommendations of health authorities, we have implemented the following measures to ensure your safety.

ONLINE

We are still online! We continue to strive to deliver you the best quality service online and connect you with the latest arrivals and relevant content via our blog.

STORES

We temporarily shut our physical stores in Barcelona and Madrid, on March 14th, 2020.

OUR TEAM

Most of our team are currently working from home and for those who cannot, due to the nature of their work, we are taking extreme precautionary measures.

LOGISTICS

We have established hygiene measures and our logistics team has been equipped with the necessary tools for prevention to guarantee their safety, as well as the safety of all our customers.

DELIVERIES

All the delivery companies we work with are applying precautionary measures and contact free deliveries. This includes pick up and delivery 'no-contact' methods.

SUPPORT

If you need any help, or have questions, you can contact us by writing to [email protected] You can also reach us via telephone at +34 932 202 939 from 10:00AM to 7:00PM (CET)

Preventative Methods

All delivery staff will wear gloves.
They will maintain a safe distance from you, please do the same!
They will leave the package wherever indicate by you

Recommendations

Please indicate your DNI/NIE/Passport number to avoid signing on the carrier's handheld device.
Remove the packaging, take out the product and wash your hands.
Enjoy your order!