Most Frequently Asked Questions

 I would like to place an order and deliver it to the Canary Islands. What should I take into account?

If you want us to send your order to the Canary Islands there are several things that you should consider. First, the shipping cost is 12 euros, regardless of the amount of your purchase.

As of July 2017, shipments to the Canary Islands undergo a differentiated management by customs according to the latest resolution of the Canary Tax Agency. The total amount determines the management to be processed:

1. Orders with a total amount less than 150 euros. Our company in charge of shipments is obliged to submit a simplified declaration for those Low Value orders (total amount less than 150 euros). This management involves a cost that the customer must pay at the time of delivery.

2. Orders over 150 euros. These purchases are subject to the payment of local taxes and customs fees. These costs are completely foreign to sivasdescalzo and it is up to the customer to pay for the receipt of the merchandise.

Shipments to the Canary Islands are subjected to local taxes determined by the Canary Government, as well as customs fees. Both costs are completely foreign to SVD and it will be the client's responsibility to pay for the receipt of the merchandise.

This operation comes with a cost that the client has to pay at the moment of delivery.

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