Shipping

Due to high demand during our sales period, we are experiencing delays of between 2 and 4 working days in the preparation of your order.

As soon as the order leaves our warehouse you will receive it in less than 48 hours. We will send you an email to notify you about this.

You can track your order from your MySVD account.

Express shipping with MRW. You'll receive your order between 1 and 2 working days.

  • Free for orders of €60 or above.
  • €3 for orders lower than €60.

€12 for orders to Canary Islands.

Express shipping with MRW. You'll receive your order between 1 and 2 working days.

  • Free for orders of €60 or above.
  • €5 for orders lower than €60.

Express shipping with UPS. You'll receive your order between 1 and 2 working days.

  • Free for orders of €250 or above.
  • €6 for orders lower than €250.

Standard shipping with UPS. You'll receive your order between 4 and 6 working days.

  • Free for orders of €150 or above.
  • €5 for orders lower than €150.

Express shipping with UPS. You'll receive your order between 1 and 2 working days.

  • Free for orders of €200 or above.
  • €9 for orders lower than €200.

Express shipping with UPS. You'll receive your order between 2 and 4 working days.

  • Free for orders of €200 or above.
  • €9 for orders lower than €200.

Express shipping with UPS. You'll receive your order between 1 and 2 working days.

  • Free for orders of €250 or above.
  • €9 for orders lower than €250.

Express shipping with UPS. You'll receive your order between 2 and 3 working days.

  • Free for orders of €250 or above.
  • €9 for orders lower than €250.
Delivery exceptions

The standard delivery time may be affected during special periods such as Christmas, sales or one-time offers, due to the high volume of orders.

Our stock is distributed among several warehouses. If your order consists of several items, you may receive more than one package.

Taxes and Duties

There are no customs charges on shipments to States or Territories of EU Member States except for territories that are excluded from the application of the VAT system (e.g. the Canary Islands). The customer will be responsible for paying the taxes that are applicable in these territories (IGIC for the Canary Islands), as well as the customs taxes, when they are required by the tax authorities.

For shipments outside the EU, any applicable local customs or tax costs will be charged to the customer. VAT will not be refunded on international sales.

Shipping restrictions

Our orders cannot be delivered to P.O. boxes or military bases.

We are currently unable to ship to certain countries because they don't allow us to offer the best experience due to issues with customs. We keep on working to include more destinations.

You can check the status of your order from your MySVD account

For more information see our Purchase Conditions or our FAQs.

Any doubt about your order? Solve it here.